How to Fix AOL Desktop Gold Not Receiving Emails Problem

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Download, Install or Reinstall AOL Desktop Gold on Windows/Apple PC. Learn how to download and install the latest version of AOL Desktop Gold Browser.

AOL Desktop Gold Not Receiving Emails

When you cannot receive emails from anyone or through specific senders, it’s due to an AOL issue and to fix this error.

Firstly, make sure you’ve upgraded from older AOL Desktop Gold to Desktop Gold. In case, you’re still using the older Desktop version, it’s time to AOL Gold Download Install it.

  • Secondly, check that the person is using your correct email address. Followed by this, check if the mails are received in the spam folder. 
  • In case, the spam folder has the emails, shift them to the inbox by selecting the “Not Spam” button.
  • However, if none of the issues relate to your AOL mail problems, your AOL probably is rejecting/blocking those emails. So, re-configure your outgoing SMTP settings to resolve the issue.

For this, go to Account Properties - Delivery Options tab- Select Requires Authentication checkbox-click Setup button- click OK to return on previous window.
Next, select the “Advanced” button to open email settings. Now, reconfigure the outgoing SMTP as follows:

IMAP server address: imap.aol.com
Username: Your AOL email address.
IMAP password: Your AOL Mail password
Port: 993
IMAP TLS/SSL required: yes


Enter the below-defined SMTP settings to combat ‘AOL blocking emails’ error.
Incoming Mail Server: imap.aol.com
SMTP Outgoing Server Address: smtp.aol.com.
Port: 587
SMTP Username: Your AOL email address
SMTP password: AOL Mail password

After making necessary changes in AOL mail, if the issue still persists, go for advanced troubleshooting.

Sometimes you want to send important emails and your AOL Desktop Gold mail is not working due to many reasons like poor internet or an incompatible browser. First of all, start applying steps to fix this issue. Try to reset your internet connection now and try to log in again to your email. Sometimes AOL Desktop Gold mail is not working on the iPhone, so I try to uninstall the AOL mail application and install it again. To check the steps in detail, refer to the advanced troubleshooting guide to resolve AOL Desktop Gold not receiving Emails Problem.  

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